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Welcome to the Auckland image library

New Zealand's largest city, Auckland, is an exciting combination of vibrant city culture and stunning natural beauty.

Auckland is an immensely varied region full of diverse activities and attractions. A stunning natural landscape with beautiful beaches, outstanding food and wine, a rich culture, great shopping and plenty of adventure - Auckland has it all.

We have a wide selection of Auckland imagery to choose from that reflects the Auckland experience.

If you are new to this image library, please read the section First time here

Enjoy browsing.

Important: The Image Library Terms and Conditions, plus any specific usage terms for the images you have requested will download with your images. Please ensure you read these carefully and only use the images according to those terms.

First time here

To use the Auckland Image Library please follow these instructions.

  1. Read the library Terms and Conditions
  2. To request images, you'll first need to sign-up.
  3. Log in and search for images.
  4. When you search for images you'll find assets (collections of images) appropriate to your search.
  5. To view images within an asset, click on the thumbnail image. A lightbox will open, click on the 'next' button to view other images within the asset.
  6. If you find images you would like to use, add the asset to your cart by clicking the green plus button.
  7. When you checkout you'll be asked to state the reason you are requesting the images.
  8. You'll receive an email confirming or declining your request. If your request has been approved you will be able to download the images.

Important: Once your request has been accepted you will be able to access the asset files and see all the related information, including individual file usage terms; it is important that you read this information before downloading the files.

The general Image Library Terms and Conditions will download with your images. Please ensure you also read these carefully and only use the images according to these terms.

Returning Users

You can login, browse and request use of images in this library.

Have any questions? Please see Frequently Asked Questions.

Important: The Image Library Terms and Conditions, plus any specific usage terms for the images you have requested will download with your images. Please ensure you read these carefully and only use the images according to those terms.

Terms & Conditions

The following terms and conditions apply to the use of Auckland Tourism, Events and Economic Development Ltd (ATEED) images and videos. The files have been supplied to you free of charge and in good faith, and in order to use them you must agree to the following terms and conditions:

  • Images/videos may be used to promote Auckland as a visitor destination. This includes but is not limited to use in marketing campaigns, collateral, consumer shows, presentations and online by tourism industry and media.
  • Images/videos are for use worldwide and are valid until 1 August 2015 unless otherwise stated within the individual file usage terms on The Lab image library.
  • Images/videos must be credited to Auckland Tourism, Events and Economic Development Ltd.
  • Images/videos are provided on the understanding that they will be used solely for the purpose you have described in the request and will publicise Auckland in a positive manner.
  • Use of ATEED files for commercial purposes and/or merchandise of any type without the written permission of ATEED is strictly prohibited.
  • Files may not be manipulated, distorted, cropped, cut, reworked or have other alterations made to them unless you have been given written permission by ATEED.
  • ATEED reserves the right to refuse the use of images/videos without explanation or reason.
  • ATEED reserves the right to charge for the use of images/videos.
  • All supplied images/videos must be used once only as approved by ATEED. If you require them again you must re-request use of the files.
  • These terms and conditions are supplementary to the The Lab image library terms and conditions which must also be adhered to at all times. Individual file terms and conditions may also apply.

Frequently Asked Questions

What’s an asset?

An asset is a group of associated files (images or videos) with the same subject matter, such as several images of Piha beach.

When I click on the asset name I can't see the images/videos or any details about the asset. How can I see this information?

To see the image/video files contained within an asset you need to click on the thumbnail image. The first image/video file will pop up in a light-box view. Hover over the upper right side (or left side) of the file image and click on the 'next' button (or use the right and left arrows on your keyboard), to see other image/video files in the asset collection.

Click the 'close' button or anywhere outside the light-box to return to the previous view.

Note: You will be able to access the asset files and see all the related information, including a desciption, the location and individual usage terms, when you have been granted access and use of the images by ATEED (see next point - 'How do I download images/videos?'). It is important that you access and read this information before downloading the files.

How do I download images/videos?

You cannot download files until we have approved your request for use. To request use, you will need to sign up. One you login you can add the files to your cart using the green + button, then go to the 'cart' tab and click 'check out'.

At this point you will be prompted to place a backorder and give a reason for requesting the images/videos. If your request has been accepted you will receive an email and will then be able to download the images/videos (files).

Important: Once your request has been accepted you will be able to access the asset files and see all the related information, including individual file usage terms; it is important that you read this information before downloading the files.

The general Image Library Terms and Conditions will download with your images. Please ensure you also read these carefully and only use the images according to these terms.

Please also refer to the Help Centre where you can find additional information and download a Quick Start Guide (PDF).

My password isn’t working, what do I do?

On the Login page, click on the Lost your Password link below the Password field and reset your password.

I’m not sure what file type I need.

Have a look at the File Guide

I have a question about the Image Library, who can I contact?

In the first instance check out the Image Library Help Centre which may provide the answer to your questions. Thereafter please contact by email destinationmarketing@aucklandnz.com

If you are an ATEED staff member, agency or media please contact kevin.kinver@aucklandnz.com.